- Dependable IT Support for Dallas/Ft. Worth Businesses
Ongoing Support and Reporting Made Simple
Your Partner for Smoother Business Operations
Simplified
Proactive IT
If you live and work in Dallas-Fort Worth, Texas, you already know technology moves fast. The moment one IT project is complete, it’s time to look to the future and keep pace with new and upgraded tools. While most of the hard work is complete once a new technology or IT initiative is “done,” long-term success relies on hands-on maintenance, active monitoring, and regular validation so that systems perform as and when you need them to. At Kehr Technologies, we’re all about keeping up with the ever-changing technology environment. Software requires updates, hardware needs maintenance, and new threats emerge every day. With that in mind, our ongoing support and reporting services are a critical piece in keeping your business one step ahead of the curve and your IT environment humming along without a hitch.
Our ongoing support and reporting services go well beyond being a troubleshooting resource or call center. At Kehr Technologies, we provide dynamic IT support services customized for local businesses, including 24/7 monitoring, rapid response, transparent reporting, and the confidence of knowing your systems are secure and your people are productive in DFW and beyond. That means no more worry about surprise outages, missed opportunities, or slowdowns, and no more unseen issues, because our support team will identify small problems before they become big problems so you can stay focused on growing your business.
Why Kehr technologies
Clear, Actionable Reporting
We’re big on transparency, and that includes detailed reporting that is easy to understand and act on. For that reason, we will always ensure that you have a clear picture of your IT environment, and this reporting will include critical information such as what’s happening with your backups, how your data and systems are faring, any remediation activity our team has completed to rectify an issue, and more. This means you will:
- Know that your backups are running and can be restored.
- Know what issues are occurring and how we remediated them.
- Plan for and budget for IT moving forward.
- Understand how you meet certain compliance requirements.
The Kehr Technologies Advantage
Why Kehr Technologies?
Why do you need ongoing IT support in the DFW Metroplex? If you have the luxury of being able to hire in-house IT resources, more power to you, but how much time and effort would you need to divert from your core business to keep up with day-to-day monitoring and maintenance, much less be able to afford to? That’s not to mention compliance requirements and staying on top of the latest industry regulations so your business doesn’t fall behind and possibly face expensive penalties. How often do you have to keep pace with Texas storms, hurricanes, flooding, and potential outages?
Local and Responsive
We live and work in the Dallas-Fort Worth Metroplex. We know the community, so when you call, you get someone who’s local and available right away.
SMB Focused
We work with small and midsize businesses, so our solutions and communications are built around your needs and in a language you understand.
Prevention First
We pride ourselves on spotting and preventing issues before they can become an impediment to your people and your business.
Heart in Our Service
We value long-term relationships and take the time to offer personalized, one-on-one support. We don’t overwhelm you with tech speak or lock you into multi-year contracts.
Predictable Costs
Our monthly service plans are built to help you budget and predict expenses so you know what to expect and don’t have to worry about getting hit with surprise fees.
Ready For Ongoing Support?
For top-notch data backup services, personal help desk support, proactively keeping your IT systems in check, rapid incident response from a team that actually cares, and a partner who’ll be there for you every step of the way – get in touch with Kehr Technologies today.
The Future of Your Ongoing Support and Reporting
Why Choose Kehr Technologies?
If you choose Kehr Technologies as your system imaging, BMR, and disaster recovery partner, you can count on:
Rapid System Recovery You Can Rely On
Systems need to be back online in hours, not days or weeks. Our bare-metal recovery process is built to meet aggressive recovery time objectives so you can get back to business fast. Clients remain productive and avoid substantial losses, even after total server outages or other hardware failures.
Freedom to Upgrade and Adapt
Upgrading and changing hardware is no longer stressful. Move servers, change vendors, or switch to virtual platforms without losing configuration information or spending hours on manual rebuilds.
Strong Defense Against Ransomware
BMR and system imaging are a powerful antidote to ransomware infections. If your system is infected with ransomware and every file is encrypted, you can wipe the drive and restore a clean system image. You do not have to pay hackers to unlock your files or worry that something else might be lost. You can get back to work, knowing your environment is safe and secure.
Streamlined IT Deployments
Rolling out new devices or expanding into a new office? Imaging makes this easier, ensuring your team gets standardized, uniform environments, no matter how many new devices are added or where you are located.
FAQS
Frequently Asked Questions About Ongoing Support and Reporting
We’ve answered a few key questions to help you understand how our cloud computing services work.
What is included in your ongoing support?
Our ongoing support and reporting services include real-time system monitoring, proactive maintenance, issue resolution, software updates, and user support. We also offer recommendations for optimizing your IT environment to ensure strong performance and security.
How often is reporting completed and what does it include?
As part of our ongoing support and reporting services, we provide regular, detailed reports that are customized to your business needs. Our reports include information about system performance, security updates, backup testing results, and compliance metrics to keep you informed about the health of your IT infrastructure.
How do you handle IT issues or emergencies?
IT issues are addressed as they are identified through our proactive monitoring process, which can help prevent issues from affecting your operations. In the event of an emergency, our responsive support team is available to provide immediate assistance and resolve any critical issues.
Can your support scale with my business as it grows?
Yes, our IT solutions are designed to be scalable, so as your business grows, we can grow with you. We adjust our strategies to meet your changing needs while continuing to provide the same high level of tailored support.
How do you ensure compliance with industry regulations?
We take compliance seriously in all our IT processes. Regular compliance assessments, reporting, and adherence to industry standards help us keep your business safe and help mitigate regulatory risk. We build our systems in a way that is designed to align with certain legal and industry-specific requirements.
Proactive. Stress-Free. Support.
Let’s take the headaches out of technology.
Call us today at 214-444-3583 or request a free consultation.